Shipping Policy
MiniPata is committed to providing a clearer and more reassuring shopping experience. Since our products are shipped internationally, some orders may involve shipping fees and local taxes. To reduce unexpected costs upon delivery, we aim to display clear fee information at checkout so you can better understand the final amount before placing your order.
Since we sell book nook kits and miniature house kits, some orders may include many small parts. We do our best to ensure that each order is complete and securely packed before shipment. Please check your package carefully after receiving it, and contact us as soon as possible if any parts are missing.
Shipping Fees
Processing Time
Shipping Time
Order Tracking
Shipping Address
Taxes & Duties
Damaged or Lost
Contact Us
Order Journey
Order Placed
Confirmed
Processing
1–2 Business Days
Shipped
Tracking sent by email
In Transit
7–20 Business Days
Delivered
Check parts completeness
1. Shipping Fees
- We offer free shipping on eligible orders.
- If your order does not meet the free shipping threshold, shipping fees will be shown at checkout based on the destination, package weight, and shipping method.
- Please refer to the shipping fee displayed at checkout as the final amount.
- To help reduce unexpected costs upon delivery, we will do our best to use shipping methods that are more suitable for international orders and optimize costs where possible.
- However, if local regulations require the recipient to pay additional fees, those charges must be handled according to the actual situation.
2. Processing Time
- Orders are usually processed within 1–2 business days.
- Processing may take longer during holidays, promotional periods, or peak order volumes.
3. Shipping Time
- Actual delivery time may vary depending on the destination country or region, customs clearance, and local carrier conditions.
- In general, shipping takes about 7–20 business days, but delivery times may be longer for remote areas or during special circumstances.
- Please refer to the tracking updates for the most accurate information.
4. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- If tracking is available for your shipment, please use the tracking number provided in the email to check your order status.
5. Shipping Address
- Please make sure your shipping address is correct and complete when placing your order.
- If a package cannot be delivered, is delayed, or is returned due to an incorrect address, the buyer will be responsible for the related issue and any additional costs.
6. Taxes & Duties
- Orders shipped to certain countries or regions may be subject to customs duties, import taxes, or other local charges.
- Whether these charges apply, and how much they are, depends on the customs policies of the destination country or region.
- If your order may involve such fees, please review the checkout page and shipping details carefully before placing your order.
7. Damaged or Lost Packages
- If your package arrives damaged or does not arrive within the expected delivery time, please contact us as soon as possible with your order number and relevant photos or videos.
- We will help you review the issue with the shipping carrier.